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FAQ

Shipping

How long does shipping take?

[Placeholder — orders ship within 1-2 business days; delivery in 7-15 business days. Replace with final copy.]

Do you ship worldwide?

[Placeholder — we currently ship to the US, Canada, UK and EU. Replace with final copy.]

Is the packaging discreet?

[Placeholder — yes, all orders arrive in plain, unbranded packaging. Replace with final copy.]

Product

Are your products body-safe?

[Placeholder — all products are made of body-safe, medical-grade silicone. Replace with final copy.]

How do I clean and care for my product?

[Placeholder — clean with warm water and toy cleaner before and after each use. Replace with final copy.]

Are the products waterproof?

[Placeholder — most products are IPX7 waterproof; check each product page for details. Replace with final copy.]

Payment

What payment methods do you accept?

[Placeholder — we accept all major credit cards and PayPal. Replace with final copy.]

Is billing discreet?

[Placeholder — charges appear under a neutral company name. Replace with final copy.]

Any question?

Can’t find what you’re looking for? Our team is happy to help.

Customer support

Reach us by email, anytime.

support@easeintimate.com

Send a message

Use the contact form and we’ll reply by email.

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